OpenClaw Enterprise Channels: Slack, Teams, Google Chat & Matrix

🌏 中文版

Enterprise environments typically use Slack, Microsoft Teams, or self-hosted Matrix. This article covers the setup methods and characteristics of each channel.

Slack

OpenClaw has the most complete support for Slack, with two connection modes.

Socket Mode (Default)

1. Enable Socket Mode in the Slack App settings
2. Create an App Token (xapp-..., scope: connections:write)
3. Install the app and obtain the Bot Token (xoxb-...)
4. Configure both tokens and subscribe to bot events
5. Start the Gateway

HTTP Mode

1. Set mode: "http"
2. Obtain the Signing Secret
3. Configure the webhook path (default: /slack/events)
4. Register Events/Interactivity/Slash commands URLs in Slack

Key Features

Native Streaming: After enabling Slack’s Agents and AI Apps feature, native streaming is supported (partial (default) / block / progress / off).

Native Slash Commands: Set commands.native: true, then register the corresponding commands in Slack. Note: /status is reserved by Slack; use /agentstatus instead.

Interactive Replies: When enabled, the agent can use Slack buttons and select menus.

Access Control

DM: pairing / allowlist / open / disabled. Channel: open / allowlist / disabled; mention required by default.

Troubleshooting

Channel access issue check order: policy → allowlist → mention → user restrictions. DM issues: dm.enabled → policy → pairing approvals. Diagnostics: openclaw channels status --probe + openclaw doctor.

Microsoft Teams

Teams is a plugin that requires separate installation.

openclaw plugins install @openclaw/msteams

Setup

Three Azure Bot credentials are required: App ID, App Password, and Tenant ID.

Workflow: Create Azure Bot resource → Set messaging endpoint → Enable Teams channel → Configure OpenClaw.

Features

Feature	Support
DM	✅
Group chat	✅
Channel	✅
File attachments	✅ (personal conversations)
Adaptive Cards	✅ (polls, formatted content)
Message history	✅ (configurable limit)

Access Control

DM defaults to pairing. Group/Channel defaults to allowlist. It’s recommended to use stable Teams/Channel IDs rather than mutable display names.

Limitations

• Webhook timeout restrictions
• File sending in channels and groups requires SharePoint integration + Graph API permissions
• Downloading hosted images requires additional Microsoft Graph permissions

Google Chat

HTTP webhook integration with relatively simple setup. Configuration details are in docs/channels/googlechat.md.

Matrix

Matrix is a plugin with the most complete security features — including end-to-end encryption (E2EE).

openclaw plugins install @openclaw/matrix

Authentication Methods

Token-based (Recommended):

{
  channels: {
    matrix: {
      enabled: true,
      homeserver: "https://matrix.example.org",
      accessToken: "syt_xxx",
      dm: { policy: "pairing" }
    }
  }
}

Password-based: homeserver + userId + password + deviceName.

E2EE Encryption

{ encryption: true }

Management commands:

openclaw matrix verify status           # Check verification status
openclaw matrix verify bootstrap        # Set up cross-signing
openclaw matrix verify backup status    # Backup status
openclaw matrix verify backup restore   # Restore encrypted messages
openclaw matrix devices list            # List devices
openclaw matrix devices prune-stale     # Remove stale devices

“Verified” requires cross-signing (your identity signs it), not just local trust.

Thread Support

Mode	Behavior
off	Replies at top-level
inbound	Uses threads only when receiving threaded messages
always	Group replies always use threads

Multiple Accounts

{
  matrix: {
    defaultAccount: "assistant",
    accounts: {
      assistant: { /* config */ },
      alerts: { /* config */ }
    }
  }
}

Bot-to-Bot Communication

By default, messages from other OpenClaw Matrix accounts are ignored (preventing self-reply loops). Set allowBots: "mentions" to allow agents to interact via mentions.

Other Features

Reactions, Polls, Location sharing, media attachments, DM status repair (openclaw matrix direct repair), and private/LAN homeserver support.

Feishu

A plugin channel designed for Chinese enterprise environments. Configuration is in docs/channels/feishu.md.

Enterprise Channel Comparison

	Slack	Teams	Matrix	Google Chat
Installation	Built-in	Plugin	Plugin	Built-in
Connection Mode	Socket / HTTP	Azure Bot	SDK	Webhook
DM	✅	✅	✅	✅
Group/Channel	✅	✅	✅ (Room)	✅
Thread	✅	✅	✅	❌
E2EE	❌	❌	✅	❌
Native Streaming	✅	❌	❌	❌
Interactive	✅	Adaptive Cards	Reactions/Polls	❌
Multiple Accounts	✅	✅	✅	✅

Summary

Slack is the most feature-complete enterprise channel — it has native streaming, slash commands, and interactive replies. Teams is more complex to set up but covers the Microsoft ecosystem. Matrix is ideal for teams that value privacy and self-hosting, with E2EE as its exclusive advantage.

References

This article is compiled from the following OpenClaw source documents:

• docs/channels/slack.md — Slack setup
• docs/channels/msteams.md — Microsoft Teams setup
• docs/channels/googlechat.md — Google Chat setup
• docs/channels/matrix.md — Matrix setup
• docs/channels/feishu.md — Feishu setup